• Registration Information & Rates
• Payment Methods
• Cancellation Policy
• Terms and Policy

Payment Methods

All fees payable in U.S. Dollars.
MasterCard, VISA, Discover, American Express, and checks, are accepted.

No purchase orders accepted

Registration fees must be paid in full before rate increase to the next level (i.e. Early-bird to Advanced and so on). If payment is not received, registrations will be canceled and attendees must re-register at the prevailing higher rate.

Group Payments

An institution’s credit or procurement card can be used to pay an individual or multiple registrations by having the attendee register and indicate payment by check or by group payment. The registrant will be provided an Order number and Order Key that can be used in the instructions below to pay for one or more invoices:

1. Go to http://www.heug.org/i/se/?a=11
2. Enter the Order Id and the Order Key provided
3. Click the 'Add' button. The window will be updated displaying the invoice information and cost.
4. If you wish to pay for additional invoices at the same time, enter the Order Id and the Order Key for each of those invoices, clicking the 'Add' button after each one.
5. When you have entered all the invoices you wish to pay, click the 'Done' button to proceed to the payment window.
6. A window will display listing all the invoices to be paid and a total for these invoices. If everything is correct, click the 'Pay with Credit Card' button at the bottom and you will be passed to our credit card payment window to complete the transaction

Payments by Check 

Payments by check must be received prior to the rate cut-off date for the amount being paid. Send your check along with a printed copy of this page to the address below:

Asia Alliance Conference
Higher Education User Group, Inc.
Department 880174
PO Box 29650
Phoenix, AZ 85038-9650

Please make sure to include both the Department and PO Box line above so we can properly process your check.

In those instances where check payments need to be expedited, please use the address below:

OVERNIGHT/COURIER Address:
JPMorgan Chase (AZ1-2170)
Attn: Higher Education User Group, Inc. Accounting
Department 880174
1820 E Sky Harbor Circle South
Phoenix, AZ 85034

Payments by Wire Transfer

To access our account information for wire transfer purposes, please contact regional-support@heug.org.